Loyalty Research Center

Connecting Customer Experience with Company Value



At the Loyalty Research Center, we connect customer experiences with company value.

It's been proven that Loyal customers are more likely to continue to do business with you, buy more products and services from you, be more forgiving when problems arise (and are quickly resolved), and are more likely to recommend your company to others - all desirable behaviors that will positively impact your company's profitability and value.

Loyalty Research Center Customer Loyalty Research Studies will help you understand...

* Your Customer Loyalty Profile (% of loyal, neutral and vulnerable customers)
* Why it exists
* What you can do to change it

You'll also learn from your customers' perspective...

* What are the areas you need to improve
* How you stack up against your competition
* What your customers value
* The total experience customers have with your organization

Address :
931 East 86th Street, Ste. 120
City :
State/Zip, County/PostCode :
IN 46240
Country :

Contact Name :
Tracie Mrakich
Telephone :
Email :
Website :

Services :
All industries
US Coverage :
All US
UK Coverage :

Clients :

Employees :