The KPI Institute

The KPI Institute - Worldwide Performance Excellence Solutions



The KPI Institute is a research institute specialized in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscriptions services and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered globally through training and advisory services. The KPI Institute is considered today the global authority on Key Performance Indicators (KPIs) research and education. It developed the first KPI Management Framework and operates, the result of the research program dedicated to documenting and cataloging how KPIs are used in practice, an online portal containing the largest collection of documented KPI examples.

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198 Harbour Esplanade, Life.lab Building Suite 606 Melbourne Docklands
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Aurel Brudan
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Business intelligence
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